Official Tunisia.com Blog

I have just got back to the office so frustrated.

It is not often I get miffed but then I am getting a reputation in Bizerte as the English moaner (even though by UK standards I am patient). Today I had a wonderful example of how Tunisia can improve as a business destination which I hope will happen soon.

I posted myself a box from the UK which had a push-chair, modem, storage and a lens for my camera.

I put from Kristen Heavens to Kristen Heavens and the address as my office address as sitting in queues means that I am in my office till late most days (moan moan).

Ok so happily I go to the post office to get my parcel (I have never had an international one come the office lol even though I pay fed-ex courier). The lady tells me that as its a company I have to go to customs head office I say no as it is personal things and if this was the case then why did you waste my time and send me a note telling me to come here an alien concept in Tunisia is the value of peoples time it seems. The lady in the office said that maybe the manager could help me so to come back in 30 minutes. I asked for a definite time she will be back "no" and could I book a time as I am a busy person "no" lol so I guess if i want my push-chair I better come back.

Ok so i came back to the office that thanks be to god is round the corner and then returned half an hour later to complain to the post office manager where i was told again that I would have to go to the douane office arrrg!

So I go with my assistant (essential) to the customs and I go from person to person and after seeing 7 people and spending 40 minutes I am told that I will need to write a letter and wait for the Director of Bizerte customs to come back and stamp it and guess what come back in two days which is really good as I get paid to sit in queues lol

Lesson learned

Do not commit the crime of having personal parcels delivered to you work address and god help you if you do not live near the customs office.

----end of moan---